Request training and record external learning

Before you start

For a need, explain what is missing and the outcome you expect. For external training, prepare the provider, date, hours, and certificates or other evidence.

Request and support a learning need

1. Open My learning → Requests → Needs.
2. Select Request training.
3. Enter a clear title, the need, and the expected outcome.
4. Save the request.

The need starts visible to your office, or only to you if you have no office. Included people can comment and vote. You can edit your own need while it remains open and is not linked to a course or plan action.

A training manager can adjust the audience, create a draft course, link a plan action, or decline it with a reason. Its status follows the linked work.

Submit training completed outside Talento

1. Open My learning → Requests → External training.
2. Select Add external training.
3. Enter title, provider, completion date, and hours.
4. Add notes and evidence, then submit.

Allowed evidence includes PDF, DOC, ODT, XLS, XLSX, PNG, JPEG, and WebP, up to 20 MB per file. You can edit or withdraw only while the submission is pending. A withdrawn submission remains as a record and cannot be edited.

!Warning

Withdrawing is final. The submission remains in your requests but can no longer be edited or sent for approval.

Approval links the published course, creates an Approved completion, reuses the evidence, and can grant the course's skills or documents. Rejection keeps the reason but creates no history.

Common problems

• The catalogue has no match: create a need from the prepared search.
• You cannot edit a need: it may be linked or no longer open.
• You cannot change external training: only pending submissions can be edited.
• A file will not attach: check its type and the 20 MB limit.