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Complaint channel

Send a confidential report, keep access to its progress, and understand how your organisation handles it.

The complaint channel provides a separate page from your usual work area for reporting conduct or events that should be brought to your organisation's attention. You can submit a complaint anonymously or include your name and email address.

Choose the task that matches your role to see only the instructions and permissions you need.

For you

Submit and follow a complaint

Report a concern with your identity or anonymously, and retain private access to its progress. This article is for people who perform this task.

For managers

Manage received complaints

Review assigned reports, update their classification, and reply to the person who submitted them. This article is for managers working with their team or management scope.
- Reply to and update a complaint

For administrators

Configure a complaint channel

Set the scope, manager, and public page for each channel. This article is for people who configure or administer this feature.
- Configure a complaint channel