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For people who manage invoicing

Correct or cancel an invoice

Choose the appropriate correction while preserving the document's numbering and history. This article is for people who carry out this task.

Contents

Before you start

The Invoices area lets you prepare and issue sales invoices, download their PDFs, and record money received. It also retains the status and history of every invoice, clearly separating drafts from issued, corrected, or cancelled documents.

You can search by period, status, customer, item, or invoice type. Visibility controls which people, offices, teams, or roles can find and open each invoice.

Warning

This guide explains how Talento works, not which fiscal treatment to choose. Confirm the correct invoice type, tax, exemption, and legal text with your accountant.

Correct or cancel an invoice

If the company does not use Verifactu or the AEAT has not yet accepted an issued invoice, you can move it back to draft to correct its contents. For an invoice that can no longer be reopened, choose the corrective invoice or cancellation process that properly preserves its history.

Create a corrective invoice

  1. Create a new invoice.
  2. In advanced options, choose Corrective.
  3. Select the issued invoice being corrected.
  4. Add the appropriate correction lines and amounts.
  5. Review and issue the corrective invoice.

Talento links both documents and uses the configured corrective series. When the original is simplified, Talento prepares the corresponding simplified corrective type.

Cancel an invoice

Cancellation appears only when the invoice state and configuration permit it. Without Verifactu, Talento marks the invoice as cancelled. With Verifactu, cancellation of an accepted invoice is sent to the AEAT and may remain pending until a response arrives.

Cancellation is a serious action and may be irreversible. Read the confirmation, check the invoice number, and make sure cancellation is the correct solution before continuing.

Delete an unnumbered draft

You can delete an invoice only while it has no assigned number. If a draft has a number, Talento retains it to protect the sequence and history; do not delete it to try to reuse the number. Correct that draft and issue it again where appropriate. If it can no longer be edited, use the suitable corrective invoice or cancellation process.

Result

The invoice detail and event history show the resulting status and its relationship to any corrective document.

Troubleshooting

If an option is missing, it may depend on your permissions, active modules, or company configuration. Ask an administrator to review your access rather than repeating the task or choosing an unsuitable alternative.