Before you start
Feedback keeps the responses sent through the Workplace climate pulse. Employees can revisit what they shared and read replies. Managers with the required access can review feedback from people within their scope and continue the conversation.
This area is not for general announcements or manually requesting feedback from one person. New requests come from the company's workplace-climate delivery schedule.
Review team feedback
- Open Received feedback.
- Filter by team when you manage more than one.
- Switch between all responses and new responses.
- Review the employee and comment context before acting.
Access depends on both permissions and management scope. A manager does not necessarily have access to feedback from the whole company.
Each entry shows the employee, team, rating, comment, and existing replies. Ratings without comments still contribute to indicators even though there is no written message to answer.
Reply to a comment
- Find the entry under Received feedback.
- Select Reply.
- Acknowledge the message and explain the next step.
- Save the reply.
The employee can read it in their history and may also receive it by email. Avoid a generic acknowledgement when the comment asks for concrete action.
A useful reply normally explains:
- what you understood;
- what you will do or investigate;
- who will take responsibility;
- when you will revisit the subject.
Prepare a one-to-one meeting
When the action is available, start preparing a one-to-one meeting from the feedback entry. Use it to turn the relevant comment into a conversation topic without copying unrelated information.
If the comment signals a risk to the employee or company, follow the appropriate internal protocol. A reply in Talento should not be the only response to an urgent concern.
Keep the inbox current
Filter for new responses to focus on items awaiting review. After processing them, select Mark all as read to clear the indicator without deleting history.
To change the questions or frequency that generate these requests, open Climate survey or read the Workplace climate guide.
Information
Marking feedback as read does not send a reply. Respond or arrange a conversation before closing your review when the message needs follow-up.
Result
You can verify the result in the team view or the status described in the steps above.
Common issues
If an option is unavailable, it may depend on your permissions, active modules, or company settings. Ask an administrator to review your access; you do not need to repeat the task or choose an option that does not apply.