Before you begin
Confirm the expense policy: which categories the company needs and who decides in each case. The form labels and rules should represent that policy consistently.
Create expense categories
- Open Expense categories.
- Select New category.
- Enter a name and description.
- Choose a recognisable colour.
- Save and confirm it appears in the expense form.
Avoid variants such as “Taxi,” “Taxis,” and “Taxi transport” when those costs should be analysed as one category.
Configure expense approval
- Open Approval rules.
- Create a rule and choose Expenses as its resource.
- Open the rule and add its approval conditions.
- Select the responsible relationship or a named employee.
- Mark the condition as automatic when appropriate.
- Test the process with a controlled expense before announcing it.
Without a specific rule, approval may be available more broadly. Define explicit conditions so decisions reach the correct person.
Common problems
- A category does not appear: confirm that it was saved and is available in the form.
- The wrong person approves: review the responsible relationship and condition order.
- An expense does not progress: check whether a condition or another decision is missing.
- Results are fragmented: consolidate duplicate categories before interpreting historical reports.